Shipping Policy

Effective Date: July 26, 2026

We are committed to delivering your shipping container safely, efficiently, and on time. This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order with us, you agree to the terms outlined below.

1. Order Processing

Orders are processed only after payment has been successfully received and verified.

Once your order is confirmed, our team begins preparing your container for delivery. This process may include:

Product inspection
Quality verification
Delivery scheduling
Coordination with our logistics partners

Estimated processing times:

Standard Shipping Containers: 1–3 business days
Custom or Modified Containers: Processing times vary depending on the scope of the modifications. An estimated completion schedule will be provided when your order is confirmed.

Orders paid by credit or debit card must be authorized before processing begins. Bank transfers must clear before shipment is scheduled.

2. Shipping & Delivery

We work with trusted transportation partners to deliver containers safely to your location.

Typical delivery times begin after your order has been processed and confirmed. Delivery schedules may vary depending on:

Container availability
Delivery distance
Weather conditions
Traffic and road restrictions
Carrier scheduling
Accessibility of the delivery site

Once your delivery is scheduled, our team will contact you to confirm the delivery date and provide any necessary instructions.

3. Delivery Requirements

Shipping containers require specialized equipment for transport and unloading.

To ensure a successful delivery, customers are responsible for providing:

A safe and accessible delivery location
Adequate clearance for delivery trucks
A level, stable surface for container placement
Removal of any overhead or ground obstacles
Any permits or approvals required by local authorities
Someone available to receive the delivery if requested

If delivery cannot be completed because the site is inaccessible or unsuitable, additional transportation or rescheduling fees may apply.

4. Delivery Methods

Depending on the size of the container and your location, deliveries may be completed using:

Tilt-bed trucks
Flatbed trailers
Crane-assisted placement (where arranged)
Other specialized transport equipment

The appropriate delivery method will be selected based on the container type and delivery site conditions.

5. Inspection Upon Delivery

Every container is inspected before it leaves the supplier or storage yard.

Upon delivery, we recommend that you inspect your container immediately and verify:

Container size
Exterior condition
Door operation
Color (where applicable)
Overall structural condition

If you notice any damage or discrepancies, please note them with the delivery driver whenever possible and contact us within 48 hours of delivery.

Providing photographs and a detailed description will help us resolve your concern quickly.

6. Shipping Costs

Shipping charges are calculated based on several factors, including:

Delivery location
Distance from the nearest container yard
Container size and weight
Delivery equipment required
Site accessibility

Any applicable delivery charges will be provided before your order is finalized.

Unless otherwise stated, shipping charges are non-refundable once delivery has been successfully completed.

7. Delivery Delays

While we strive to meet estimated delivery schedules, delays may occasionally occur due to circumstances beyond our reasonable control, including:

Severe weather
Traffic or road closures
Equipment breakdowns
Supply chain disruptions
Government restrictions
Natural disasters
Carrier delays

If an unexpected delay occurs, we will keep you informed and provide updated delivery information as soon as it becomes available.

8. Risk of Loss

Responsibility for the container transfers to the customer once the container has been successfully delivered and placed at the agreed delivery location or accepted by a third-party carrier arranged by the customer.

Customers should inspect the container promptly after delivery and report any concerns within the required time frame.

9. Failed Delivery Attempts

Additional charges may apply if delivery cannot be completed because of:

An incorrect delivery address
Restricted site access
Unsafe delivery conditions
Customer absence when required
Failure to prepare the delivery location

If a second delivery attempt is necessary, rescheduling and transportation fees may be charged.

10. Delivery Location Preparation

Before your scheduled delivery, please ensure that:

The delivery path is clear.
Gates and entrances are wide enough for the delivery vehicle.
Trees, wires, fences, and other obstacles will not interfere with unloading.
The placement area is level and capable of supporting the weight of the container.

Preparing the site in advance helps avoid delays and ensures a smooth delivery process.

11. International Deliveries

International shipping may be available for selected products and destinations.

Additional customs duties, taxes, import fees, inspections, or documentation requirements are the responsibility of the customer unless otherwise agreed in writing.

Delivery timeframes for international orders will vary depending on destination and customs processing.